Resources & guides
Guide
Public Sector Innovation Guidebook: Practical Tools and Approaches for Designing Better Public Services and Policies
PDF · 2022 · English / Bosnian · Free
This guidebook provides a practical introduction to public sector innovation, helping public institutions design, improve, and implement citizen-centered services, policies, and programmes.
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What's included
- Full guide as a downloadable PDF
- Frameworks and practical tools
- Free to use in your organisation or project
- Please cite SmartUp if you reuse or reference this guide
How to cite this guide
If you use this guide in your work, please reference SmartUp using the citation below.
SmartUp – Social Innovation Lab (2022). Public Sector Innovation Guidebook: Practical Tools and Approaches for Designing Better Public Services and Policies. SmartUp Resources. https://new.innovationlab.mk/resources/psi_guidebook