The English version of this article is an AI-assisted translation.
The Macedonian text is the original. Use the language toggle above to switch.
SmartUp – Social Innovation Lab is a non-governmental organisation working on addressing and solving social challenges in the fields of public services, climate change, and education. Through its innovative and different approach, as well as its passion and dedication, the SmartUp team works daily to create a better, different, and improved world. Composed of young, ambitious, and motivated collaborators, the team is always open to new dreamers and professionals who want to work in a pleasant and challenging work environment and who aim to create value and positive change for their surroundings and society through their work.
SmartUp – Social Innovation Lab with support from the Pestalozzi Children's Foundation, is implementing the project „EmpowerED: Digital Self-Assessment for Teachers “, during the period December 2024 – November 2025.
The goal of the project is to digitize the self-assessment process for teachers in North Macedonia by creating an interactive self-assessment module and a comprehensive database of teachers' needs. This solution aims to guide the self-assessment process, making it more accessible, time-efficient, and effective for educators. The main activities include:
- Digital self-assessment system: Development of an interactive online module based on the existing self-assessment template.
- Database of teachers' needs: Presentation of a public database of teachers' needs obtained from self-assessment data.
According to the project needs „EmpowerED: Digital self-assessment of teachers “, SmartUp announces a call for hiring a collaborator for the positions:
- User Experience Collaborator (UX) and system definition
- Technical Support Collaborator (IT Officer)
The consultant will work on preparing project documentation, specifications, coordination, and overseeing the technical development of the teachers' self-assessment tool.
- User Experience Collaborator (UX) and system definition (period December 2024 – January 2025)
What will be the tasks and responsibilities?
- Leads the planning of the self-assessment tool.
- Coordinates with internal stakeholders to understand requirements and gather feedback.
- Prepares specifications for user roles and their responsibilities within the system.
- Prepares specifications for workflows and form structures.
- Defines criteria for filtering and visualizations based on the database.
- Defines templates for reports to be generated by the tool.
What are the required skills and qualifications?
- Completed higher education in information technology, computer science, or a related discipline.
- At least 5 years of professional experience in development, implementation, and management of digital platforms and tools.
- Proven experience in designing and developing interactive online modules.
- Excellent organisational and coordination skills, especially in managing projects with multiple stakeholders.
- High level of technical knowledge in managing self-evaluation tools and user interfaces (UX/UI).
- Technical Support Collaborator (IT Officer, period February 2025 – end of project)
What will be the tasks and responsibilities?
- Leads the development and technical implementation of the self-assessment tool.
- Manages deadlines and deliveries to ensure the tool is developed and implemented on time.
- Leads the development of an information dashboard for teachers' needs.
- Provides user support during the tool's introduction and delivers training for administrators and key users on managing and using the tool.
- Collaborates with IT departments or teams for tool implementation.
What are the required skills and qualifications?
- Completed higher education in information technology, computer science, or a related discipline.
- At least 5 years of professional experience in development, implementation, and management of digital platforms and tools.
- Proven experience in designing and developing interactive online modules.
- Knowledge of databases (e.g., MySQL, PostgreSQL) and experience in developing integrated data systems.
- Excellent organisational and coordination skills, especially in managing projects with multiple stakeholders.
Logistical information related to the work engagement:
- A Contract of engagement will be signed with SmartUp for a fixed term, meaning the work tasks must be carried out during the period from December 2024 to November 2025.
- Working hours are organized according to the submitted work plan and approval from the project manager.
- Physical presence is not mandatory due to the nature of the position.
Application process
This call is public. Anyone who meets the required qualifications can apply by submitting the following documents:
- Professional biography (CV)
- Financial offer for one consulting day
To apply for the offered positions, send the required documentation to info@innovationlab.mk with the subject “ for EmpowerED”.
The same person can apply for both positions but must submit a separate financial offer for each position.
The deadline for submitting applications is 02. 12.2024.
Applications received after the deadline, as well as those not submitted according to the call conditions, will not be considered.

