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SmartUp – Social Innovation Lab is a non-governmental organisation working on addressing and solving social challenges in the fields of education, public sector innovation, and climate change. Through its innovative approach and dedication, the SmartUp team works daily to create a better, different, and improved world. Composed of ambitious and motivated collaborators, the team is always open to new professionals who want to work in a pleasant work environment and aim to create positive change for their surroundings and society through their work.
According to the needs of the organisation, SmartUp announces a job opening to expand its team, specifically for the employment of:
Community and Communications Coordinator
Your responsibilities will include:
- Leading local communities
These communities consist of various stakeholders with common interests, focusing on energy independence and enabling community-led electric mobility systems. Your tasks would include:
- Establishing, developing, and managing communication spaces for the community (e.g., using Slack or other platforms).
- Preparing strategies for community management and/or development.
- Ensuring continuous community activity and informing about relevant activities.
- Facilitating communication and activity among community members.
- Planning and organizing events
Planning, co-designing, organizing, and conducting various types of events, including:
- Online learning and knowledge exchange sessions.
- Study visits between cities and stakeholders, mainly in the Southeast Europe region.
- Capacity development programmes.
- Dialogues with mayors and municipal officials from the region (online and in-person).
- Community team-building events.
- Coordinating logistics and ensuring high-quality event delivery.
- Supporting community-led activities
- Supporting communities to foster new collaborations and activities.
- Providing training, advice, and mentoring to the community to support the development of new initiatives – e.g., related to energy, mobility, spatial interventions, etc.
- Sharing knowledge and networking
- Organizing webinars on mobility and energy to encourage regional knowledge exchange.
- Collaborating with the Marketing Manager to promote community activities and achievements.
- Supporting community members to connect with broader international networks for cooperation, networking, and sharing experiences and practices.
- Documenting activities
- Collecting information from events and community involvement to assess the effectiveness of initiatives and collective learning sessions.
- Preparing reports on events and community work to inform donors and partners.
Required skills and qualifications:
Community leadership skills
- Experience in building and managing professional networks or communities.
- Facilitation skills to encourage collaboration, knowledge exchange, and active participation.
- Proven experience working with diverse stakeholders, including citizens, public sector representatives, private sector representatives, civil society representatives, and regional/international partners.
- Demonstrated ability to engage and coordinate cooperation with various citizen groups.
- Strong communication and interpersonal skills for building relationships and trust.
Expertise in event organisation
- Proven experience in planning and organizing online and in-person events, including conferences, webinars, and workshops.
- Strong organisational skills and attention to detail, with the ability to effectively manage budgets and logistics.
Supporting community-led activities
- Understanding the process of implementing civic initiatives.
- Experience in mobilizing new intersectoral initiatives.
- Knowledge of approaches to community organizing in the fields of energy, mobility, spatial interventions, or other areas is an advantage.
Digital literacy
- Familiarity with online collaboration platforms (e.g., Slack, Hivebrite, Zoom, MS Teams) and event management tools.
- Basic knowledge of social media and communication tools for promoting events and initiatives.
Languages
- Excellent command of English (written and spoken) is mandatory.
- Knowledge of regional languages is an advantage.
Other requirements
- Willingness to travel within the region and Europe for study visits, meetings, and events.
- Knowledge of topics in energy, mobility, sustainability, and public sector innovation is an advantage.
Logistical information related to the job engagement:
- The person is expected to start work from 01.05.2025, for a period of 22 months with the possibility of extension.
- The anticipated monthly compensation is based on the hours worked in the month (on average 50%), with a gross amount of 89,088.00 MKD for full-time work as the basis.
- Work is performed in the office, at the organisation's premises.
- Regular daily logging of completed tasks is expected.
The application deadline is 21.03.2025. Please submit your Resume (CV) in Macedonian and/or English in the application form.
Applications are submitted electronically via email to info@innovationlab.mk with the subject “ Community and Communications Coordinator “
The interview process will take place from April 1 to April 3, 2025. Only shortlisted candidates will be contacted and invited for an interview.
